Yes, we are a legally registered NGO under the Societies Registration Act / Trust Act. We hold valid registrations including:

• NGO Registration Certificate
• 12A Registration for income tax exemption
• 80G Certification for donor tax benefits
• FCRA Registration for foreign contributions (if applicable)

You can view our registration documents on the About Us page or request copies by contacting us.

We currently operate across multiple states in India, with our primary focus areas being rural and semi-urban communities. Our headquarters is located in [Your City], and we have field offices and project sites in various regions. Check our Projects page to see our active locations.

You can reach us through multiple channels:

• Email: info{{ request()->getHost() }}
• Phone: +91-XXXX-XXXXXX
• WhatsApp: +91-XXXX-XXXXXX
• Contact Form: Click here
• Office Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST

Stay connected with us through:

• Newsletter: Subscribe to our monthly newsletter for updates, impact stories, and upcoming events.
• Social Media: Follow us on Facebook, Instagram, Twitter, and LinkedIn.
• Blog: Read our latest articles and impact reports on our Blog page.
• Annual Reports: Download our annual reports from the Reports section.

You can donate through multiple convenient methods:

• Online: Visit our Donate page and pay securely via Credit/Debit Card, Net Banking, UPI, or Wallets.
• Bank Transfer: Transfer directly to our bank account (details available on the donate page).
• Cheque/DD: Send a cheque or demand draft payable to "ResilienceFoundation" to our office address.
• In-Person: Visit our office and make a cash or card donation.

No, there is no minimum donation amount. Every contribution, big or small, makes a meaningful difference in someone's life. You can donate any amount starting from ₹1. However, for online transactions, payment gateway charges may apply for very small amounts.

Yes, absolutely! You can choose to donate to specific causes such as:

• Education & Child Welfare
• Healthcare & Medical Aid
• Women Empowerment
• Environmental Conservation
• Disaster Relief
• General Fund (used where most needed)

Select your preferred cause during the donation process, and we'll ensure your contribution is directed accordingly.

Yes! We encourage monthly giving as it provides sustainable support for our programs. You can set up a recurring donation by:

• Selecting the "Monthly Donation" option on our donation page.
• Your chosen amount will be automatically debited each month.
• You can modify or cancel your recurring donation anytime by contacting us.
• Monthly donors receive exclusive updates and impact reports.

Yes, your donation is completely secure. We use:

• SSL encryption (256-bit) for all transactions.
• PCI-DSS compliant payment gateways (Razorpay/PayU/CCAvenue).
• We never store your complete card details on our servers.
• Two-factor authentication for added security.

We are committed to transparency. Your donation is used as follows:

• 85-90% goes directly to program implementation and beneficiary support.
• 10-15% covers essential administrative and operational costs.

We publish detailed annual reports and financial statements that show exactly how funds are utilized. You can view these on our Reports page.

Yes, you will receive:

• Instant Confirmation: An email confirmation immediately after successful payment.
• Official Receipt: A formal donation receipt within 7 working days via email.
• 80G Certificate: A tax exemption certificate (for Indian donors) within 7 working days.

Please ensure you provide a valid email address and PAN number during donation.

Donations are generally non-refundable as they are immediately allocated to charitable activities. However, refunds may be considered in the following cases:

• Duplicate transactions due to technical errors.
• Incorrect amount charged.
• Unauthorized transaction (with valid proof).

Refund requests must be made within 7 days of the transaction. Contact us at donations{{ request()->getHost() }} with your transaction details.

Yes, we accept in-kind donations such as:

• Books, stationery, and educational materials
• Clothes, blankets, and essential items
• Food supplies (non-perishable items)
• Medical supplies and equipment
• Computers, furniture, and office equipment

Please contact us before sending in-kind donations so we can coordinate logistics and ensure the items meet current needs.

Yes! Donations made to ResilienceFoundation are eligible for tax deduction under Section 80G of the Income Tax Act, 1961 (for Indian taxpayers). This means you can claim a deduction of 50% of your donation amount from your taxable income.

To claim tax benefits:

1. Provide your PAN number while making the donation.
2. We will issue an 80G receipt with our registration details.
3. Keep the receipt safe for your records.
4. Submit the receipt while filing your Income Tax Return.
5. Claim deduction under Section 80G.

Note: Cash donations above ₹2,000 are not eligible for tax deduction. We recommend donating via online modes for tax benefits.

Our 80G Registration Details:

• 80G Registration Number: [Your 80G Number]
• Date of Registration: [Registration Date]
• Validity: [Valid Until / Perpetual]
• PAN of NGO: [NGO PAN Number]

These details are also printed on your donation receipt.

For NRIs (Non-Resident Indians): If you file taxes in India, you can claim 80G benefits on donations made through Indian bank accounts or NRE/NRO accounts.

For Foreign Nationals: Tax benefits depend on the tax laws of your country of residence. We can provide a donation receipt that you may submit to your local tax authorities. Please consult your tax advisor for specific guidance.

Note: We accept foreign donations only if we have valid FCRA registration. Please contact us to confirm before donating from abroad.

Yes, corporate donations are also eligible for tax deduction:

• Section 80G: Companies can claim 50% deduction on donations.
• CSR Contributions: Donations qualifying as CSR expenditure under Section 135 of Companies Act can be counted towards CSR obligations.
• We provide proper documentation including 80G certificate, utilization reports, and impact assessments for corporate donors.

Contact our corporate partnerships team at corporate{{ request()->getHost() }} for more details.

We'd love to have you join our volunteer family! Here's how:

1. Fill out the Volunteer Registration Form.
2. Our team will review your application and contact you.
3. Attend a brief orientation session (online or in-person).
4. Complete any required background verification (for certain roles).
5. Get matched with opportunities based on your skills and interests.

• Age: Minimum 18 years. Those aged 15-17 can volunteer with parental consent and supervision.
• Commitment: Willingness to commit at least 4 hours per week/month (varies by role).
• Background Check: Required for roles involving children or vulnerable groups.
• Skills: No specific skills required for most roles – just enthusiasm and dedication!

We offer diverse volunteering opportunities:

• Field Volunteering: Teaching, healthcare camps, community outreach.
• Virtual Volunteering: Online tutoring, content writing, social media, graphic design.
• Skilled Volunteering: Legal aid, medical consultations, IT support, accounting.
• Event Support: Help organize fundraisers, awareness campaigns, and community events.
• Administrative Support: Data entry, research, documentation.

Yes! We have many virtual volunteering opportunities including:

• Online teaching and mentoring sessions
• Content writing and translation
• Social media management
• Graphic design and video editing
• Website and app development
• Research and documentation
• Fundraising support

Virtual volunteering is perfect for those with busy schedules or living in different cities/countries.

Yes! We provide:

• Volunteer Certificate: Upon completing minimum required hours.
• Experience Letter: Detailed letter mentioning your contributions and role.
• Letter of Recommendation: For exceptional volunteers (upon request).
• Internship Certificate: For students completing structured internship programs.

These certificates can be valuable for college applications, job interviews, and personal portfolios.

Yes, we offer structured internship programs for students and young professionals:

• Duration: 1-6 months
• Domains: Social Work, Communications, Marketing, Finance, Program Management, Research
• Benefits: Hands-on experience, mentorship, certificate, and potential job recommendations

Note: Our internships are unpaid as we are a non-profit organization. Apply through our Internship page.

We run several impactful programs:

• Education: School support, scholarships, digital literacy, after-school programs.
• Healthcare: Medical camps, health awareness, maternal care, nutrition programs.
• Women Empowerment: Skill training, self-help groups, livelihood support.
• Child Welfare: Child protection, early childhood development, sponsorship programs.
• Environment: Tree plantation, waste management, clean water initiatives.
• Disaster Relief: Emergency response, rehabilitation, and recovery support.

Visit our Programs page for detailed information.

Our Child Sponsorship Program allows you to make a lasting impact:

• Monthly Sponsorship: ₹1,000 - ₹2,500 per month (covers education, nutrition, healthcare).
• Annual Sponsorship: ₹12,000 - ₹30,000 per year.
• You'll receive regular updates, photos, and progress reports of your sponsored child.
• You can communicate with the child through letters (facilitated by our team).

Sponsor a Child

Yes, we encourage donors and supporters to visit our project sites! This helps you see the impact of your contributions firsthand. To arrange a visit:

• Contact us at least 1-2 weeks in advance.
• We'll coordinate with the local team for a suitable date.
• A staff member will accompany you during the visit.
• Photography is allowed with consent from beneficiaries.

Email visits{{ request()->getHost() }} to schedule a visit.

We believe in data-driven impact measurement:

• Baseline Surveys: Conducted before starting any program.
• Regular Monitoring: Monthly progress tracking and field visits.
• Outcome Indicators: Measuring specific KPIs for each program.
• Third-Party Evaluation: Independent assessments for major projects.
• Beneficiary Feedback: Regular surveys and community meetings.

Our impact reports and annual reports are available on the Reports page.

We offer multiple partnership models:

• CSR Partnerships: Implement your CSR mandate through our proven programs.
• Cause Marketing: Align your brand with social causes.
• Employee Engagement: Corporate volunteering and payroll giving programs.
• Event Sponsorship: Sponsor fundraising events, campaigns, or awareness drives.
• In-Kind Support: Donate products, services, or expertise.

Contact our corporate team at corporate{{ request()->getHost() }}.

Yes, we are eligible to receive CSR funds under Section 135 of the Companies Act, 2013. We provide:

• Complete documentation (registration certificates, audited financials, etc.)
• Detailed project proposals aligned with Schedule VII activities.
• Regular progress reports and utilization certificates.
• Impact assessment reports upon project completion.
• Site visits and stakeholder meetings as required.

Yes, we can design and implement customized projects based on your requirements:

• Projects in your factory/office vicinity for local impact.
• State-specific or district-specific programs.
• Programs aligned with your CSR focus areas.
• Scaling existing successful models to new geographies.

We'll conduct a needs assessment and provide a detailed proposal with budget and timeline.

If your payment failed:

1. Check if the amount was debited from your account.
2. If debited but no confirmation, wait 24-48 hours for auto-reversal.
3. Check your email (including spam folder) for any payment confirmation.
4. Try again with a different payment method.
5. If the issue persists, contact us with your transaction details at support{{ request()->getHost() }}.

1. Check your spam/junk folder.
2. Ensure you entered the correct email address during donation.
3. Receipts are typically sent within 7 working days.
4. For urgent requirements, email donations{{ request()->getHost() }} with:
   • Transaction ID or reference number
   • Date and amount of donation
   • Your registered email and phone number
   • PAN number (for 80G certificate)

To update your information:

• Registered Users: Log in to your account and update details in the Profile section.
• Newsletter Subscribers: Click "Update Preferences" in any newsletter email.
• Donors: Email us at info{{ request()->getHost() }} with your old and new details.

We respect your inbox:

• Click the "Unsubscribe" link at the bottom of any email.
• Or email unsubscribe{{ request()->getHost() }}.
• You can choose to unsubscribe from specific types of emails (newsletters, updates, appeals) while staying subscribed to others.
• Note: Transaction-related emails (receipts, confirmations) cannot be unsubscribed for your protection.